We make brands more human.

Everything is changing. As it turns out, brands don't "own" market segments. They are simply nodes in complicated human networks. And they're either influential in their networks, or they're not. To have influence, brands must become knowledge brokers. And they need to learn how from the ultimate brokers: humans. Your brand needs to learn to be more human.

Post-Modern Marketing Moments
January 16, 2007
by phaedrus

A very accomplished, well-known and respected ad guy spoke in St. Louis on Friday. I was in the audience. He was singing the praises of the Mark Ecko/Air Force One stunt. I asked him if the inauthenticity of the stunt (ie. that wasn’t really Air Force One) might make peeps feel like they’d been had.
He responded to the effect that it wasn’t inauthentic because it fit the brand.